Several weeks ago, I experienced one of those annoying challenges of being a sole proprietor – the lack of computer technical support. Every time I opened my calendar in Outlook™, it would freeze up, forcing me to restart my computer. Prior to starting my firm last year, I had always been a part of large organizations. Whenever something went wrong with my PC, I simply called technical support. The problem is, now I am technical support. I am also administrative support, buildings and grounds, etc. The good news is that I am also the boss.