Everyone knows the story of Benedict Arnold. His name has become synonymous with “traitor” in the American lexicon. Yesterday was the anniversary of one of his more infamous acts as a turncoat. On January 5, 1781, Arnold led a British raid on Richmond, Virginia, destroying a large portion of the city. Arnold is an easy guy to hate, but his treachery is only part of the story.
I have always known that great leadership and great parenting have a lot in common. Like parents, leaders often make sacrifices for the sake of those they lead. Just like parenting, leadership sometimes calls for a generous dose of tough love. Good leaders recognize that long-term happiness and success may mean short-term disappointment or frustration for their followers.
This summer I wrote a piece entitled, The Four Most Important Questions. In that post, I asserted that leadership success depends upon our ability to understand and answer four questions: Who am I? What do I want? What attracts others to choose to follow me? How can I earn and retain the privilege to lead?
Several weeks ago, I experienced one of those annoying challenges of being a sole proprietor – the lack of computer technical support. Every time I opened my calendar in Outlook™, it would freeze up, forcing me to restart my computer. Prior to starting my firm last year, I had always been a part of large organizations. Whenever something went wrong with my PC, I simply called technical support. The problem is, now I am technical support. I am also administrative support, buildings and grounds, etc. The good news is that I am also the boss.
Before I get started, I want to clear the air. Yes, I know this first question seems to be extraordinarily self-absorbed. The fact is that leadership requires that we as leaders understand ourselves. Leadership requires self-awareness, not self-absorption. There is a huge difference.